Single player options unresponsive

Technical support requests for Capitalism Lab
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memothecapitalist
Posts: 2
Joined: Thu Jan 20, 2022 1:24 pm

Single player options unresponsive

Post by memothecapitalist »

I have added the game to firewall exceptions. Also done the compatibility advice.
Still, clicking tutorial, scenario, accomplishments and challenge game is unresponsive. Clicking custom game shows the sand clock but does nothing. I can go back to the previous menu and quit.
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David
Community and Marketing Manager at Enlight
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Re: Single player options unresponsive

Post by David »

Please send us your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.

When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send this file to us at info@enlight.com.


More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.
memothecapitalist
Posts: 2
Joined: Thu Jan 20, 2022 1:24 pm

Re: Single player options unresponsive

Post by memothecapitalist »

sent the email, thank you!
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