Unable to activate DLC

Technical support requests for Capitalism Lab
Post Reply
gnarr
Posts: 3
Joined: Sun Feb 10, 2019 6:04 pm

Unable to activate DLC

Post by gnarr »

Hi,

I bought Capitalism + all DLCs and was able to install with no issue; however, there are no "on/off" buttons displaying in the DLC menu.

I searched through the forums and found one previous instance of this happening where it was suggested that I ensure my firewall permits Capitalism. I added the executables to the exemption list and restarted Capitalism, but it did not seem to resolve the problem.

I'm on version 5.6.17, using Windows 10

Thanks for any advice.
User avatar
David
Community and Marketing Manager at Enlight
Posts: 10976
Joined: Sat Jul 03, 2010 1:42 pm
Has thanked: 131 times
Been thanked: 413 times

Re: Unable to activate DLC

Post by David »

Besides the DLC problems, are you able to start a new game?
gnarr
Posts: 3
Joined: Sun Feb 10, 2019 6:04 pm

Re: Unable to activate DLC

Post by gnarr »

Yes I'm able to start a new game - I haven't noticed any other issues with gameplay
User avatar
David
Community and Marketing Manager at Enlight
Posts: 10976
Joined: Sat Jul 03, 2010 1:42 pm
Has thanked: 131 times
Been thanked: 413 times

Re: Unable to activate DLC

Post by David »

The email you received for installing the game contains instructions activating the DLCs.

Please look for the following content in the email and follow the instructions:

Steps for Activating the DLCs for your Capitalism Lab:
----------------------------------------------------------------
1) Access the Capitalism Lab DLC registration web page at the following URL:
http://www.capitalismlab.com/account/register_dlc.html

2) Register your Subsidiary DLC with the following registration key:
.....
gnarr
Posts: 3
Joined: Sun Feb 10, 2019 6:04 pm

Re: Unable to activate DLC

Post by gnarr »

This worked - thank you. Apparently I needed to scroll all the way down in the email :D
Post Reply