Can't change resolution

[Kris Jay]

Hey I've run into a problem where I can't seem to adjust/change the resolution for Fullscreen or Windowed mode. It is always stuck on 1024 x 768.

I do not have the 'Force 1024 x 768' clicked, and it gives me the option to change the resolution size, but every resolution option can't be clicked.

Here is what I mean:


My monitor(s) can support all of the listed resolutions, but the game won't let me choose any of them. I tried 4 different monitors.

Anyone have a solution? (couldn't find any info about this problem on the forums)

I'm using version 2.3.07 beta, but it was doing the same thing on the release of CapLab that I originally downloaded.

[David]

Please send us your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.

When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send over this file as an email attachment.

You may email us at info@enlight.com.

More detailed instructions for generating dxdiag file:

For Windows XP users:

1. Click the Start button.
2. Click 'Run'.
3. In the open dialog box, type: 'dxdiag'. The diagnostic tool will run.
4. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
5. Attach the "dxdiag.txt" document to your support email.

For Windows Vista/Windows 7 users:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.

[Kris Jay]

Hey David,

Thanks for the quick reply, but I was able to figure out what was going on.

It ended up being a setting in my Catalyst Control Center for my ATI video card that I needed to turn off.

Regards,