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Download area login not working?

Posted: Wed Dec 11, 2013 5:44 pm
by carpii
I cannot log into the Cap lab download area, even after resetting my password 4 or 5 times.
I've tried with both my username and email address (and the new password), but every time fails

Is there a problem?

Thanks

Re: Download area login not working?

Posted: Thu Dec 12, 2013 2:54 pm
by David
Which browser did you use? Perhaps you can try Firefox and see if it works for you.

Re: Download area login not working?

Posted: Thu Dec 12, 2013 3:54 pm
by carpii
Hi,

Thanks for the offer, but I think it may have been a site bug, now fixed

I mailed support who sent me a direct download link to the exe
But at this point I was also able to log into download area too

I was using Chrome on Mac