There are a few bugs related to the Marketing Director and the character sorting method.

Technical support requests for Capitalism Lab
xuxin1458
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There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

First, the Marketing Director now consistently fails to run advertisements, forcing me to manually place ads all the time. I believe this is a bug. Whether in factories or retail stores, if you set up built-in ads, the Marketing Director will not adjust the budget for them. Additionally, the Marketing Director no longer uses the nine-grid advertisement format and sets the budget for such ads to zero.

Another bug is that the Chinese character sorting method shifts down by one position. For instance, when sorting by Agricultural Expert, it actually sorts by Retail Expert, and so on.
xuxin1458
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

I tested it a bit, and the nine-grid system works, but only if both purchasing and sales functions are present. It doesn’t work if there’s only purchasing. Also, it’s not possible to place advertisements for subsidiary companies’ products, and the CMO of a subsidiary cannot run ads for the parent company.
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David
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by David »

We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on the forum as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473

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We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on Discord as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473
xuxin1458
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

David wrote: Sat Dec 27, 2025 3:13 am We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on the forum as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473

DISCORD
We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on Discord as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473
Here's the archive file.
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xuxin1458
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

David wrote: Sat Dec 27, 2025 3:13 am We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on the forum as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473

DISCORD
We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug in the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on Discord as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473
One more bug: an error pops up every time I click on the Most Influential Person. I've already sent the save file to your email.
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David
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by David »

xuxin1458 wrote: Thu Dec 25, 2025 7:54 am I tested it a bit, and the nine-grid system works, but only if both purchasing and sales functions are present. It doesn’t work if there’s only purchasing.
Actually, this is how the AI work in the game. They will only advertise it when you have a sale unit.
xuxin1458 wrote: Thu Dec 25, 2025 7:54 am Also, it’s not possible to place advertisements for subsidiary companies’ products, and the CMO of a subsidiary cannot run ads for the parent company.
The AI companies only advertise products of their own brands. For a subsidiary's products, you can have the subsidiary's CEO advertising them.
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David
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by David »

xuxin1458 wrote: Thu Dec 25, 2025 6:24 am First, the Marketing Director now consistently fails to run advertisements, forcing me to manually place ads all the time. I believe this is a bug. Whether in factories or retail stores, if you set up built-in ads, the Marketing Director will not adjust the budget for them. Additionally, the Marketing Director no longer uses the nine-grid advertisement format and sets the budget for such ads to zero.

Another bug is that the Chinese character sorting method shifts down by one position. For instance, when sorting by Agricultural Expert, it actually sorts by Retail Expert, and so on.
I've forwarded these issues to the dev team. They will look into them.
xuxin1458
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

David wrote: Sun Dec 28, 2025 5:51 am
xuxin1458 wrote: Thu Dec 25, 2025 6:24 am First, the Marketing Director now consistently fails to run advertisements, forcing me to manually place ads all the time. I believe this is a bug. Whether in factories or retail stores, if you set up built-in ads, the Marketing Director will not adjust the budget for them. Additionally, the Marketing Director no longer uses the nine-grid advertisement format and sets the budget for such ads to zero.

Another bug is that the Chinese character sorting method shifts down by one position. For instance, when sorting by Agricultural Expert, it actually sorts by Retail Expert, and so on.
I've forwarded these issues to the dev team. They will look into them.
I've also discovered a bug: if you select the Urban Economy Simulation DLC at the start of the game, enable Survival Mode, then turn off Survival Mode, and proceed to choose a product, the game will crash with an error message.
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xuxin1458
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by xuxin1458 »

David wrote: Sun Dec 28, 2025 5:51 am
xuxin1458 wrote: Thu Dec 25, 2025 6:24 am First, the Marketing Director now consistently fails to run advertisements, forcing me to manually place ads all the time. I believe this is a bug. Whether in factories or retail stores, if you set up built-in ads, the Marketing Director will not adjust the budget for them. Additionally, the Marketing Director no longer uses the nine-grid advertisement format and sets the budget for such ads to zero.

Another bug is that the Chinese character sorting method shifts down by one position. For instance, when sorting by Agricultural Expert, it actually sorts by Retail Expert, and so on.
I've forwarded these issues to the dev team. They will look into them.
Also, the color of the selection buttons at the start of the game looks really unappealing — they're all blue.
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David
Community and Marketing Manager at Enlight
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Joined: Sat Jul 03, 2010 1:42 pm
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Re: There are a few bugs related to the Marketing Director and the character sorting method.

Post by David »

xuxin1458 wrote: Thu Dec 25, 2025 6:24 am First, the Marketing Director now consistently fails to run advertisements, forcing me to manually place ads all the time. I believe this is a bug. Whether in factories or retail stores, if you set up built-in ads, the Marketing Director will not adjust the budget for them. Additionally, the Marketing Director no longer uses the nine-grid advertisement format and sets the budget for such ads to zero.

Another bug is that the Chinese character sorting method shifts down by one position. For instance, when sorting by Agricultural Expert, it actually sorts by Retail Expert, and so on.
Both issues have been resolved in the new version 12.0.01. You can download the patch from https://www.capitalism2.com/forum/viewtopic.php?t=10546
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