Error Logging into the server - URGENT
-
kauegomes
- Posts: 1
- Joined: Tue Apr 08, 2025 11:21 pm
Error Logging into the server - URGENT
I'm having trouble logging into the server, I'm typing my username and password correctly and it's saying that it's not able to connect.
- Attachments
-
- Error Message
- Captura de tela 2025-04-08 202436.png (690.59 KiB) Viewed 332 times
-
David
- Community and Marketing Manager at Enlight
- Posts: 10462
- Joined: Sat Jul 03, 2010 1:42 pm
- Has thanked: 78 times
- Been thanked: 233 times
Re: Error Logging into the server - URGENT
Please be informed that when games cannot be started from the Capitalism Lab main menu, it could be due to connection problems with the game server.
1) Some security software, such as antivirus programs with built-in firewalls, might interfere with the game's online functionality. On macOS, this could be the built-in firewall or a third-party firewall. Please add "CapStart.exe" and "CapMain.exe" to its list of white-list applications (sometimes called exceptions, exclusions, or trusted applications). This will prevent the software from blocking the game's communication with the server.
2) You may try Cloudflare WARP by download it from https://1.1.1.1/
Cloudflare WARP is a free virtual private network (VPN) service provided by Cloudflare.
Some users have reported that they solved the problem of accessing Capitalism Lab by using Cloudflare WARP. Please give it a try and see if it works for you.
If these solutions do not solve the problem, please email us at info@enlight.com and we will send you the login info of a test account for you to test and further assist you.
1) Some security software, such as antivirus programs with built-in firewalls, might interfere with the game's online functionality. On macOS, this could be the built-in firewall or a third-party firewall. Please add "CapStart.exe" and "CapMain.exe" to its list of white-list applications (sometimes called exceptions, exclusions, or trusted applications). This will prevent the software from blocking the game's communication with the server.
2) You may try Cloudflare WARP by download it from https://1.1.1.1/
Cloudflare WARP is a free virtual private network (VPN) service provided by Cloudflare.
Some users have reported that they solved the problem of accessing Capitalism Lab by using Cloudflare WARP. Please give it a try and see if it works for you.
If these solutions do not solve the problem, please email us at info@enlight.com and we will send you the login info of a test account for you to test and further assist you.