Can't price Soap E-Commerce

Technical support requests for Capitalism Lab
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timothy31979
Posts: 3
Joined: Wed Sep 07, 2011 10:17 pm

Can't price Soap E-Commerce

Post by timothy31979 »

Version: 5.7.11B

Issue: Soap seems to be only product that isn't selling at least a few on E-Commerce (before I added all factories in all cities, I only had factories in Mascotte set up for E-Commerce). It is also the only product that I can't price in the Product Details screen.

Steps to reproduce:
1) Check E-Commerce on factories making Soap
2) Try to change pricing in the product details screen

Save file and mod:
https://drive.google.com/open?id=1mAr85 ... _jQnZ_BGXq

The mod just modifies the person's file. I'm producing all the products in Drugs, Body Care Products, and Cosmetics, but Soap is the only one to have this behavior.

Additionally, I have enabled E-Commerce in each factory in each city. This makes the Product Quality and Variety on the E-Commerce Site 100%. When I added the products from one city, it was only 29%. Maybe it should detect the same product and not count the same products towards the overall quality and variety?

E-Commerce is checked
soap factory.png
soap factory.png (146 KiB) Viewed 6279 times
Doesn't show up in Product Details
soap product details.png
soap product details.png (533.78 KiB) Viewed 6279 times
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David
Community and Marketing Manager at Enlight
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Re: Can't price Soap E-Commerce

Post by David »

I loaded your save game and noticed that the soaps are not selling. I decreased the e-commerce prices and increase the new feature dev budget of your e-commerce site and let the game run for a while. After that, your soaps registered some sales and they showed up on the e-commerce report. Please see the attached screenshot. (the ecommerce sale report only shows those products with sales. For those with no sales at all, they are not shown. )
Attachments
soap.jpg
soap.jpg (301.72 KiB) Viewed 6269 times
timothy31979
Posts: 3
Joined: Wed Sep 07, 2011 10:17 pm

Re: Can't price Soap E-Commerce

Post by timothy31979 »

Thank you David for your quick response. I love this game and I'm glad to see that you guys are keeping this going.

I do apologize for missing that. I guess I assumed that since they pop when first coming to retail stores (without sales) that they would do the same when listed on the E-Commerce site. Enhancement maybe? It would help because I was trying to change the pricing on this screen (it's much easier than going to each factory).
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