. This when in fullscreen mode. I believe this is because of some resolution issue but haven't been able to work around it using the program options or the PC resolutions settings. All other functions seem OK. Any help would be greatly appreciated!Mouse won't scroll to right or bottom
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rocaluma
- Posts: 1
- Joined: Thu Oct 06, 2016 4:52 pm
Mouse won't scroll to right or bottom
Hi, my mouse won't scroll when moved to the right or the bottom edges . This when in fullscreen mode. I believe this is because of some resolution issue but haven't been able to work around it using the program options or the PC resolutions settings. All other functions seem OK. Any help would be greatly appreciated!
. This when in fullscreen mode. I believe this is because of some resolution issue but haven't been able to work around it using the program options or the PC resolutions settings. All other functions seem OK. Any help would be greatly appreciated!-
David
- Community and Marketing Manager at Enlight
- Posts: 10969
- Joined: Sat Jul 03, 2010 1:42 pm
- Has thanked: 131 times
- Been thanked: 409 times
Re: Mouse won't scroll to right or bottom
1) Which full screen resolution mode are you using?
2) Did the problem occur in the window mode?
3) Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.
When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send over this file as an email attachment.
More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.
2) Did the problem occur in the window mode?
3) Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.
When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send over this file as an email attachment.
More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.