Error message (can also provide screenshot) says:
Error on file ilib\Font.cpp
Line: 721
It happens quite often after trying to switch to product from city view. It is random to reproduce, but happened twice in 15 minutes for me.
Crashing very often with latest patch
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Traks
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- David
- Community and Marketing Manager at Enlight
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Re: Crashing very often with latest patch
Which version of Capitalism Lab are you using? You can see the version number on the top-right of the main menu.
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Traks
- Level 2 user
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Re: Crashing very often with latest patch
It automatically updated to 2.6.36 in last couple of days, so that is why I said latest version.
I do use savegame from 2.6.34, but as I understood that should not cause any troubles.
I do use savegame from 2.6.34, but as I understood that should not cause any troubles.
- David
- Community and Marketing Manager at Enlight
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Re: Crashing very often with latest patch
If you have encountered an issue in Capitalism Lab for which you would like to seek technical support, to facilitate our investigation of the issue, you may provide us with the save game file by attaching it to your forum post.
For the save game file:
You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE
If you are using the Post-release Beta version of Capitalism Lab, the folder would be:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab Post-Release Beta\SAVE
Then ZIP the save game file and add it as a file attachment to your post.
If your savegame uses a MOD:
If your savegame uses a MOD, please provide us with the MOD files as well. You may either provide us a direct download link to the MOD or you may ZIP the MOD files in your MOD folder together with the save game file.
Thank you
For the save game file:
You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE
If you are using the Post-release Beta version of Capitalism Lab, the folder would be:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab Post-Release Beta\SAVE
Then ZIP the save game file and add it as a file attachment to your post.
If your savegame uses a MOD:
If your savegame uses a MOD, please provide us with the MOD files as well. You may either provide us a direct download link to the MOD or you may ZIP the MOD files in your MOD folder together with the save game file.
Thank you
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Traks
- Level 2 user
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- Joined: Sat Oct 12, 2013 5:35 pm
Re: Crashing very often with latest patch
Ok, savegame is attached. I released extra shares, built HQ and then started checking which extra shops to open.
I opened few shops, and then game crashes, usually when moving from product window in cities to shops.
No mods are used, it is scenario about being biggest landowner.
Now got another error with this savefile:
ILIB\FontFT.cpp
Line:275
It crashed when clicking on "Go" button trying to move to shop that is selling cakes.
I opened few shops, and then game crashes, usually when moving from product window in cities to shops.
No mods are used, it is scenario about being biggest landowner.
Now got another error with this savefile:
ILIB\FontFT.cpp
Line:275
It crashed when clicking on "Go" button trying to move to shop that is selling cakes.
- Attachments
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- TRAK_003.zip
- (1.06 MiB) Downloaded 107 times
- David
- Community and Marketing Manager at Enlight
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Re: Crashing very often with latest patch
It looks like that some of the font files in your game folder are corrupted. I recommend that you download the full game installer and reinstall the game.
You may download the full game installer from: http://www.capitalismlab.com/account/do ... aplab.html
You may download the full game installer from: http://www.capitalismlab.com/account/do ... aplab.html
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Traks
- Level 2 user
- Posts: 23
- Joined: Sat Oct 12, 2013 5:35 pm
Re: Crashing very often with latest patch
I uninstalled Capitalism Lab completely and reinstalled from provided link.
I got the following error again:
I got the following error again:
- Attachments
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- Error.jpg (679.77 KiB) Viewed 1273 times
- David
- Community and Marketing Manager at Enlight
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- Joined: Sat Jul 03, 2010 1:42 pm
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Re: Crashing very often with latest patch
Could you please check if there are any files in the "Translate" folder under your Capitalism Lab game folder? If so, please delete them as this may be the cause?
If not, could you provide me with your saved game which has a firm of yours that sells sofa ? (the one that you got the error in the screen you attached.)
If not, could you provide me with your saved game which has a firm of yours that sells sofa ? (the one that you got the error in the screen you attached.)
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Traks
- Level 2 user
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- Joined: Sat Oct 12, 2013 5:35 pm
Re: Crashing very often with latest patch
Translate folder is empty. It is the same savegame I have attached previously, as I tried to continue after reinstallation.
Latest save attached.
In font directory I have 3 files, including Noto.otf
Latest save attached.
In font directory I have 3 files, including Noto.otf
- Attachments
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- TRAK_003.zip
- (1.11 MiB) Downloaded 100 times
- David
- Community and Marketing Manager at Enlight
- Posts: 10969
- Joined: Sat Jul 03, 2010 1:42 pm
- Has thanked: 131 times
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Re: Crashing very often with latest patch
I loaded your saved game but there is no sofa in any of your firms. I also browsed through your firms but no error occurred.
I would recommend that you try the latest post-release Beta version 2.7.00 and see if the same error occurs to you.
You can download it from: http://www.capitalismlab.com/forum/view ... =10&t=2536
I would recommend that you try the latest post-release Beta version 2.7.00 and see if the same error occurs to you.
You can download it from: http://www.capitalismlab.com/forum/view ... =10&t=2536