Did it display any error message? Please let me know the error message and we will investigate it.


On a related note:

The game and the system is still under beta testing and computer with certain settings may experience abnormality.

If you want to request a refund because of this problem, you may email info@enlight.com and we will process your request.

But the good news is that the game auto saves before it quits.
If this is a copy protection attempt its completely useless.

Im also having this problem.
Its a random drop. I dont have any firewall except in my router.
But that has never had any problems with anything.

It could be due to your anti-virus software that blocks CapLab's Internet access with a fire-wall.

Are you using any anti-virus software? If so, you may consult the supplier for a solution.

Yes, it displayed message about SERVER CONNECTION ERROR.

I could not see all message because it closed immediately.

It sayed that it has made Several attempts to connect.

[quote]Cap_Lab.exe has stopped working[/quote]

Did it display any error message?

Yes, but there are other problems as well, for excample:
When I start a factory, and it lasts at least 3-5 years, I get message:
Cap_Lab.exe has stopped working

The login name checking is case sensitive.

Based on our server records, it seems that you are now able to login and play the game. Is this true?

1. Yes, I have.
2. My username is: Janis_Romans

1) Have you registered on the beta tester application form before?

2) If so, what's your registered username?