No brand increase when media firm for sale

Technical support requests for Capitalism Lab
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bmiller
Posts: 2
Joined: Sun Sep 15, 2019 5:21 pm

No brand increase when media firm for sale

Post by bmiller »

Sometimes advertising helps my brand, sometimes it doesn't. I haven't done extensive testing, but I think that when the media firm is for sale is when my advertising has no effect. Sometimes I've seen all media firms in a city being for sale ... if so, how can I raise my brand in that case? Is this a bug? I'm on the latest patch, 5.9.02.

I tried to attach my save file, but I get "invalid extension".

Please advise.
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David
Community and Marketing Manager at Enlight
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Re: No brand increase when media firm for sale

Post by David »

We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) Which version of Capitalism Lab you are using. You can see the version number on the top-right of the main menu.
2) The exact steps for triggering the bug with the save game
3) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from the C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on the forum as a ZIP file attachment or emailing the save game file to us at info@enlight.com.

If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473
bmiller
Posts: 2
Joined: Sun Sep 15, 2019 5:21 pm

Re: No brand increase when media firm for sale

Post by bmiller »

  • Version 5.9.02 Release
    No MODs. I am playing with only Subsidiary DLC enabled, and playing the 3rd Subsidiary scenario
Reproduction:
  • Find a media firm that is For Sale
    Link an Advertising unit to that Media Firm (in the attached save, the TV station in Paris is For Sale)
    Wait (1 month, 1 year, 1 decade, doesn't matter) - brand does NOT increase
I didn't realize I had to zip up the save -- attached :
BOBB_002.zip
(1.93 MiB) Downloaded 69 times
For what it's worth, the Advertising issue isn't limited to this save; I believe it happens any time I link to a media firm that's For Sale.

Thank you for investigating!
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David
Community and Marketing Manager at Enlight
Posts: 9356
Joined: Sat Jul 03, 2010 1:42 pm
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Re: No brand increase when media firm for sale

Post by David »

I tested your save game and set up a new department store in Paris and linked advertisement to the TV station in Paris. The advertisement worked well and the brand rating increased from 0 to 8. Attached is the save game file for your testing.
Attachments
BOBB_004.rar
(1.97 MiB) Downloaded 68 times
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