Got "Server Connection Error" and Can only load game

Technical support requests for Capitalism Lab
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whdjrfo
Posts: 2
Joined: Fri Apr 17, 2020 11:42 pm

Got "Server Connection Error" and Can only load game

Post by whdjrfo »

Hi,

Since this afternoon I got this error after login to the game and get to the main menu. Please check the screen below.

I've turn off all antivirus software and windows firewall, and I also tried putting these game programs including capmain.exe and capstart.exe into the exclusion list in the firewall setting, but at last the error is still there. I also turned off wireless network and used cable but the error is still there.
I don't think there's any change in computer environment, so maybe it's problem on the server side? Today I installed and played the game in my office and it's all fine there. So does that mean one account can only install and play the game in one computer?
Thanks!
User ID: whdjrfo
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David
Community and Marketing Manager at Enlight
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Re: Got "Server Connection Error" and Can only load game

Post by David »

The server is functioning normally.

Please email your Capitalism Lab username to us at info@enlight.com and we will provide you with a solution.
whdjrfo
Posts: 2
Joined: Fri Apr 17, 2020 11:42 pm

Re: Got "Server Connection Error" and Can only load game

Post by whdjrfo »

It works Thank you
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